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Pro-Visual Publishing Announced State Winner for 2016 Australian Achiever Awards

11/3/2016

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With a score of 99.36% for customer satisfaction Pro-Visual Publishing has been awarded the 2016 Australian Achiever Awards for Australia's Advertising, Marketing & Public Relations Services category.

Now into its nineteenth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business's own customers - an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.
 
The award system focuses on seven criteria, each scored separately, namely:
  • Time Related Service.
  • Addressing Client Needs.
  • Care and Attention.
  • Value.
  • Attitude.
  • Communication.
  • Overall Perception.

These criteria are rated individually in percentage terms and the final score is an amalgamation of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service.

Well done Pro-Visual!
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    Deanna Davenport


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